In any project, all stakeholders should be aware of the project's objectives, and desired outcomes at a similar level. This is a starting point for the successful results. Story mapping is a model that is strongly recommended to be used by project managers and their teams to have an idea about the customer experience. By doing this, we can create a roadmap for value delivery at the end of the project.
By using story maps you can see a visual roadmap of user stories and the journey of users. They are always presented in an ordered or layered way. This assists the team to understand the requirements of users, the route they must take, and the capabilities that need to be implemented in order to meet their expectations. Story maps can be flexibly used for different tasks, ranging from developing software to launching a product.
Story maps are generally used in planning performance domain and delivery performance domain.
Project managers generally construct a story map, because they comprise a backbone to delineate the user's path and related stories to fill out the journey. This enables them to trace the relationship between various features and comprehend how they work together to create a successful project.
To be able to own an effective story map, first of all, the user's needs and their journey should be understood and digested well by the project team. Interviews, surveys, or focus groups can be used to acquire information and perceptions of the user's requirements. When the necessities have been ascertained, the team can start segmenting them into more achievable tasks or stories.
To create the foundation of the story map, the user journey should be the basis for the organization. It can be ordered by chronology, purpose, or the stages of the user experience, and must be capable of evolving to include new information or transformations as the project advances.
Every story ought to be detailed concisely and include the desired objective of the user, the required action and the associated advantage. To ensure the best outcome for the journey and the entire endeavor, the stories should be arranged in order of priority.