Communication Methods in Project Management

You can make a project's management more effective and efficient with communications methods. This involves ways for the project's management to communicate to their stakeholders about the project. The methods of communication require responses and feedback from stakeholders in order to guarantee that all of the information is transferred to and is well understood by them.

Without good communication methods in place, this project will not be able to progress at all, which will result in much confusion and conflict between stakeholders.

Communication methods are determined in the communications management plan and actively used in manage communications process.

Interactive Communication

Interactive communication is used when you need an instant response and when the content you are exchanging is important and may be misinterpreted. Participants in interactive communication may know one another, or they may be complete strangers to each other, who, as they continue the discussion in a new dialogue, take turns and share what they have learned in what has gone before.

Push Communication

If you're disseminating information with no waiting for an instant reply, or if the subject matter isn't time-sensitive or important, then this type of communication is ideal. A message usually goes from the sender to the recipient, one way. Once the recipient views the message, he or she may not respond but takes action accordingly.

Pull Communication

Pull communication enables the receiver to access information, but it requires the receiver to initiate the communication and get the information. Pull communication is most often the appropriate option for purely informational communications, so it won't jeopardize the project even if recipients never read the message.

See also: Communications Management Knowledge Area