Quality Management Knowledge Area in PMBOK 6

Quality is a goal to be achieved at the end of every project. Similarly, quality-related problems are among the most common reasons for the failure of projects. For this reason, achieving quality goals created according to the stakeholder's requirements should be at the top of the agenda of all project managers.

In a project, the first focus of the manager should be to fully determine the quality expectations of the customers and the second focus should be to ensure that the project can achieve the predetermined quality goals. In other words, quality is the measurement of the level at which your product meets the specified product requirements. According to the new approach of PMI quality is among 12 project management principles is a special focus should be given to the quality issue.

A project manager who manages a project is responsible for managing by setting realistic and measurable goals and making consistent measurements. Almost all people have an idea of what quality means. But; when considered within the framework of project management terminology, the perception of quality differs slightly from the perception of quality that first came to people's minds. Aware of this difference, "what is quality management?" it is possible to get to the answer to the question more easily and accurately. Therefore, it is necessary never to confuse the quality and grade of a product or process with each other.

For comprehensive quality management, the requirements of customers should be precisely determined, met, and managed. With effective quality management, all flaws and defects can be captured before emerging as a harmful element to the project. Quality is the responsibility of every stakeholder in the project.

Three processes in the quality management knowledge area
Comments:
1- Guru 04.06.2021
Quality management is vital for all projects. We already knew this. In a classical approach of project management, should we also follow the classical ways of quality management? Is it more like kaizen, or more statistical quality management. Another thing i wonder is if a quality management system already existed in your organization enough for the project or not. Thanks again.